We strive to provide the highest quality digital products and ensure that your experience with us is seamless. Since we offer digital products that are immediately available for download upon purchase, we have a no-refund policy. Please read our policy carefully:
1. No Refunds on Digital Products
Due to the nature of digital goods, all sales are final. Once a product is purchased and downloaded, we are unable to offer refunds, returns, or exchanges. This policy is in place to protect our digital content and ensure fairness to all customers.
2. Product Issues
If you encounter any issues with your digital product, such as a problem with downloading or accessing the file, please contact us immediately at help@aspixelstudios.world. We will do our best to resolve the issue as quickly as possible, including providing a new link to download the product or offering technical assistance.
3. Incorrect or Damaged Files
If you receive an incorrect or damaged file (for example, a broken link or corrupt file), please let us know within 48 hours of your purchase. We will provide a replacement or ensure that you have access to the correct product without additional charge.
4. Download Access
Please note that once you purchase and download a digital product, access to the file is no longer possible once the download has been completed. Ensure that you save your files in a safe location after downloading.
5. Customer Support
If you have any concerns or questions regarding your purchase, please feel free to contact our support team at help@aspixelstudios.world. We are here to help and will respond promptly to assist you.
By purchasing from our website, you agree to this Refund and Returns Policy. Thank you for understanding.